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Navigating Change:
Go Vita's Warehouse Relocation Journey

We're excited to announce that we're moving to a new warehouse to serve you better!   

During this transition, our full online product range will be temporarily limited. We warmly encourage you to visit one of our physical stores.

Our store locator can guide you to the nearest location.

 

HERE IS WHAT YOU NEED TO KNOW

How long will the move to new warehouse take?

We have over 5,000 product lines to move, so we anticipate that the move will take from from 6 to 8 weeks. During this period of transition, our full online product range will be temporarily limited.

Where Can I BUY PRODUCTS DURING THE RELOCATION PERIOD?

If you can't find the product you are looking for online, then we warmly encourage you to visit one of our physical stores. Our store locator can guide you to the nearest location. Thank you for your patience, understanding and continued support. Your cooperation during this period means the world to us as we work tirelessly to ensure a seamless transition.

when can I shop again online with the full range of products?

Rest assured, we'll be back online in full swing by mid-November, ready and eager to assist you with all your health and wellness needs. We expect to be fully operational, dispatching from our new location by 1 Dec.

How can I find a specific brand?

Our brand pages will be still fully operational during the relocation period so you can use the search box in our website or head to the brands tab on the top menu to look for the brand you are looking for. However, you might encounter low inventory or out of stock products. If that is the case our store locator can guide you to the nearest location. Please get in touch with your local store before visiting, as only some online products will be available in-store.

what to expect around delivery and time frames

We expect most orders to arrive safely to your door within 2-10 business days depending on the location.Once you hit the checkout button our warehouse team will have the order packed and ready to ship within 1-2 business days. Your health and wellness goodies will then be collected by the courier and depending on where you are located this could add 1-5 days to your delivery time. While we will make every effort to maintain our service levels during this transition period, there may be some unexpected delays, and we appreciate your understanding and patience during this time. Also, we would encourage you to visit your local Go Vita Store for all your health and wellness needs and personalised health advice.

CUSTOMER SERVICE

WHAT IF I NEED HELP DURING THIS PERIOD WITH MY ORDER OR ANY OTHER MATTER?

If you have any questions or concerns, please do not hesitate to reach out to our dedicated Go Vita customer service team at customerservice@govita.com.au as we are here to support you every step of the way. For orders, marketing, PR, product submitions and more visit our FAQ's page. Thank you for your patience, understanding and continued support. Your cooperation during this period means the world to us as we work tirelessly to ensure a seamless transition.  


WE LOVE OUR COMMUNITY

Why Shop at go vita?

Your local Go Vita store is your go-to destination for nutritious and tasty food and reputable and effective health supplements and herbal medicines.